FAQ
THE SHORT ANSWERS.
Check-in, what to bring, T/B/DB, cancellations, fees, memberships, and the studio details. The short answers are here.
Your first class
Everything a first-timer needs, from check-in to the room to what happens after the lights come up.
Your first class
How early should I arrive?
First timers should show up 15 minutes early. Check in with the front desk, meet your trainer, get a tour, and get set up for class. Late arrivals won’t be permitted into class.
What do I need to bring?
Photo ID, which is required at check-in for first-timers. Supportive training shoes and fitted activewear you can move and sweat in. A water bottle, or grab cold bottled water at the front desk.
What happens in a REVEL class?
Every class is a nonstop 50 minutes, split between treadmill intervals and strength training on the bench, plus targeted core work. You switch twice, so you get both halves no matter where you start.
What do T, B, and DB mean?
T is a treadmill start. B is a bench start. DB is a double bench with no treadmill. You choose your starting point when you pre-book in the app.
What if I don’t want to run?
Select a DB spot. DB is a double bench with no treadmill, so you get the full workout from the floor: all strength, no running.
Is the class suitable for my fitness level?
Yes. With low lighting and high energy, the focus stays on your workout, not on who’s watching. No matter your fitness level, you’re never in this alone.
Booking + cancellation
The rules that keep the room moving and the waitlist honest.
Booking + cancellation
How do I book a class?
Book through the REVEL app or the Mariana Tek booking page. Choose your studio, class time, and spot (T, B, or DB). First-timers can book the 2-for-$32 offer.
When can I cancel without losing the class?
Reserved classes must be changed or canceled within 12 hours of the scheduled time. After that, the class is forfeited. This includes switching time slots inside the 12-hour window.
How do I cancel?
Cancel through the online booking system or by calling REVEL Fit Club.
What happens if I am late?
You must be physically present and checked in 5 minutes before the start of class or your spot may be released to a waitlisted client. No exceptions. First-timers should arrive 15 minutes early; late arrivals won’t be permitted into class.
Is there a late-cancel or no-show fee?
Membership packages are subject to a penalty fee for a late cancel or absence. The booking system lists a $10 late-cancel fee and a $15 no-show fee.
Are classes refundable?
All classes and membership packages are non-refundable. Unused merchandise is handled separately: full refund within 7 days of purchase, then store credit for up to 30 days. No returns without a receipt.
Membership + class packs
How the recurring plans and prepaid packs work.
Membership + class packs
Can I cancel my membership?
Memberships continue indefinitely until a 30 day notice to cancel is emailed to [email protected]. All memberships are non-refundable.
Do class packs expire?
Yes. Class packs are listed with a 365-day expiration. Some packs are shareable; the 5, 10, 25, 50, and 100 session packs are marked shareable.
Can I use my membership at both studios?
Memberships and class packs are listed for Pacific Beach and Del Mar in the booking system. Unlimited plans are listed as unlimited classes. Ask the studio which plan fits how you train.
Can I buy a gift card?
Yes. REVEL sells single-session, 5, 10, 20, 25, 30, 40, 50, and 100 session gift cards. Ask the front desk or check the booking system.
Can I share my class pack?
Some packs are shareable and some are not. The 5, 10, 25, 50, and 100 session packs are marked shareable in the booking system; the single, 20, 30, and 40 class options are not.
The studio
The details that are already handled when you walk in.
The studio
Do you provide towels?
Yes. Fresh towel service is part of the studio.
Are there showers and changing areas?
Yes. Beautiful, clean showers and changing areas, with Malin + Goetz toiletries.
Is there a smoothie bar?
Yes. The vegan smoothie bar features Organifi protein. Pre-order in the app and it will be ready for you when you leave class.
What should I wear?
Supportive training shoes and fitted activewear you can move and sweat in. Bring a water bottle, or grab cold bottled water at the front desk.
Where are the studios?
Pacific Beach is at 4275 Mission Bay Dr #110, San Diego, CA 92109. Del Mar is at Del Mar Highlands Town Center, located near the Sky Deck.
Can I bring my phone or belongings into the studio?
Do not put anything on the treadmills, including weights or equipment. Revel Fit Club is not responsible for the safekeeping of personal belongings while you are in the studio, and you assume all risk of loss.
Policies
The parts of the waiver worth knowing before you book.
Policies
Do I need to be 18?
Yes. You may only use the Services if you are at least eighteen (18) years of age.
What are the treadmill rules?
Always bring the treadmill to a complete stop before jumping off. Do not put anything on the treadmills, including weights or equipment.
What if I am recovering from an injury or illness?
Notify the instructor prior to class start time.
Do I need to sign a waiver?
Yes. The Terms & Waiver covers use of the studio and website, assumption of risk, cancellation, fees, and dispute resolution. Read the full waiver before your first class.
The full terms
THE FAQ IS THE SHORT VERSION.
Cancellations, fees, assumption of risk, and dispute resolution live in the Terms & Waiver. The Privacy Policy covers how we handle personal information.
Your first class
ANSWERS DONE. NOW THE ROOM.
Two classes for $32. Arrive 15 minutes early, bring photo ID, and choose T, B, or DB.